General Information

US Realty Training
12139 Millennium Drive, Suite 300
Los Angeles, CA 90094

EXAM PREP INSTRUCTIONS

Please review the following information pertaining to our Exam Prep Packagesprior to purchase. 

The Exam Prep Packages we offer do not qualify you for the real estate salesperson or broker licensing exam. You must complete your state’s pre-licensing education requirements before studying for your state’s licensing exam. 

The material in our Exam Prep Packages is comprehensive. It covers national terms & concepts along with state-specific content for the following states:

Alabama

Arizona

Arkansas

California

Colorado

Connecticut

Florida

Georgia 

Illinois

Indiana

Kansas

Kentucky

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Nevada

New Jersey

New York

North Carolina

Ohio

Oklahoma
Pennsylvania

South Carolina

Tennessee
Texas

Virginia

Washington

If you live in a state outside of the list above, you will receive national material only. To review state-specific material, you can check out your state’s exam content here

The national material that is covered in all of our Exam Prep Packages reviews the (10) ten major categories tested on each state’s licensing exam. If you review your state’s exam content here, you will notice that some states include more than 10 national or “general” categories. Rest assured, the information in these extra categories will be covered within our exam prep material!

  • The Standard Package comes with 2 weeks of access to our online exam prep which includes but is not limited to: an exam prep e-book, unlimited mock exams, performance charts & progress bars, and digital flashcards. 

  • The Essential Package comes with 2 months of access to our online exam prep which includes but is not limited to: an exam prep e-book, unlimited mock exams, performance charts & progress bars, and digital flashcards. 

  • The Ultimate Package comes with 1 year of access to our online exam prep which includes but is not limited to: an exam prep e-book, unlimited mock exams, performance charts & progress bars, vocabulary & concept videos, and digital flashcards. 

Whether it’s 2 weeks, 2 months or 1 year of access, the timer begins upon the purchase of the program. This means the timer will start immediately after you’ve enrolled either online or over the phone with one of our Student Advisors.

For California, Only: 

  • The Crash Course Videos come with 2 months of access to the online crash course content which includes but is not limited to: a crash course e-book, hours of video content and supplemental quizzes. 

  • The Live Crash Course comes with a 2-day group training session and 2 months of access to the online crash course content which includes but is not limited to: a crash course e-book and supplemental quizzes.

Unlike the Exam Prep Packages, the timer for the online crash course content begins upon activation. This means the timer won’t start immediately after enrollment, but when the student is ready to begin studying. The student will click on the “Start Course” button within their online portal to activate the crash course and timer.

EXTENSION POLICY

Upgrades are not available at this time, but you can extend your current program by purchasing an extension either over the phone with one of our Student Advisors or directly through your student portal. By extending access to our exam prep, you’ll receive the same amount of time as originally purchased and can pick up right where you left off. 

For example, if you purchased the Standard Package with two weeks of access, you can extend this program for another two weeks of access for $25. If you purchased the Essential Package with two months of access, you can extend this program for another two months of access for $25. If you purchased the Ultimate Package with one year of access, you can extend this program for another year of access for $99. There is no limit to the amount of extensions you can purchase.

For California, Only: If you need more time with the crash course content, you may purchase a one-month extension. 

REFUND POLICY

Refund requests can be made up to (1) business day from the date of purchase. In order to qualify for a refund, the student’s online exam prep must remain inactive on their portal. This means the student may not request a refund if they’ve utilized any feature of the online student portal. Refunds are handled via email and solely by US Realty Training’s Operations Manager. If the request is made after (1) one business day from the date of purchase or made after failing the state licensing exam, students must show proof of having met the terms and conditions in “Our Guarantee.”

For California, please read the following: 

  • Crash Course Videos: Non-Refundable. 

  • Live Crash Course: If the Live In-Person or Live Webinar Crash Course is purchased as an add-on, a refund/cancellation request can be made 48 hours prior to the selected start date as long as the online crash course material has not been activated. Requests after the Crash Course has taken place are handled on a case by case basis, at the discretion of US Realty Training’s Operations Manager. 

  • Crash Course Bundle: If the Live Crash Course & Crash Course Videos are purchased together as an add-on, only the Live Crash Course can be refunded. A refund/cancellation request can be made 48 hours prior to the selected start date as long as the online crash course material has not been activated. Requests after the Crash Course has taken place are handled on a case by case basis, at the discretion of US Realty Training’s Operations Manager. 

FOR CALIFORNIA, ONLY - CRASH COURSE RESCHEDULE POLICY

For the rescheduling of a Live In-Person or Live Webinar Crash Course, you must notify US Realty Training by email at least 48 hours before the selected start date. If notification of reschedule is less than 48 hours before the course begins, a rescheduling fee will be incurred. To reschedule your Live In-Person or Live Webinar Crash Course, you must submit an email to support@usrealtytraining.com. Rescheduling this course will not affect your access to the online crash course content within your student portali. You will still receive 2 months of access to this material once you activate the course. 

If you miss your Live In-Class or Webinar Crash Course and do not follow the protocol (above) to notify the headquarters prior to the date of the event, you will be charged full price to attend a new Live In-Class or Webinar crash course on a new date.

DISCLAIMER STATEMENT

Although every effort has been made to provide accurate and current information in this text and training, the ideas, suggestions, general principles and conclusions presented in this text and training are subject to local, state and federal laws and regulations, court cases and any revisions of same. The author, publisher and/or trainers are not engaged in rendering legal tax, or other professional services. Students are thus urged to consult with their employing broker and/or seek legal counsel regarding any points of law. This publication/program should not be used as a substitute for competent legal advice.

CONSENT TO PHOTOGRAPH, FILM OR VIDEOTAPE A STUDENT FOR USE. (INCLUDES GOOGLE/YELP/FACEBOOK REVIEWS)

The student agrees that their participation in interviews, the use of quotes, and taking of photographs, movies or video tapes may be edited at US Realty Training’s sole discretion. The student consents to use of name, likeness, voice and biographical material about the student in connection with pictures, (photograph, film or videotape) publicity and related institutional promotional purposes. The student expressly release US Realty Training, their agents, employees, and licensees and assigns from and against any and all claims which the student has or may have for invasion of privacy, defamation or any other cause of action arising out of production, distribution, broadcast or exhibition of the pictures (photograph, film, or videotape).

If you have any questions about this information, please contact us by calling 888-317-8740 or emailing support@usrealtytraining.com.